Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long will it take for my order to arrive?
We offer express worldwide shipping. Orders typically arrive within 1-3 business days for the UK and 3-5 business days for international destinations.
What is your return policy for evening wear?
We offer a 14-day return period from the date of delivery. Items must be unworn, in their original condition, and with all security tags and packaging intact.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing against our specific garment measurements, as our tailored silhouettes are true to size.
Do I have to pay international customs duties?
For many regions, including the USA and EU, we ship on a DDP (Delivery Duty Paid) basis, meaning taxes and duties are calculated at checkout and no further charges will apply upon delivery.
Can I cancel or amend my order after it is placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are generally unable to make changes or cancellations, but you may return the item once received.
How should I care for my MERABI garment?
Due to the intricate beadwork, feathers, and delicate fabrics, most of our pieces are dry clean only. Please refer to the specific care label inside your garment for best results.