Returns & Exchanges
We want you to feel extraordinary in your NADINE MERABI piece; if it is not the perfect fit, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are returned in their original condition with all tags and the signature brand ribbon intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully fold your garments and place them in the original branded packaging, ensuring all security tags remain attached to the clothing.
- 3.Label and Ship
Generate your prepaid shipping label through the portal, attach it to the outside of your box, and drop it off at your nearest authorized courier point.
- 4.Processing and Refund
Once our quality control team receives and inspects your return, your refund or exchange will be processed within 5-10 business days.